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The Tenuto Guitar Support is covered by a limited 1-year warranty. If within 1 years of purchase the Tenuto fails to perform as specified because of poor workmanship or defective materials Tenuto will, at its discretion, replace either the defective part or the whole Guitar Support.

Warranty Claims Procedure:

Warranty is void if the Tenuto Guitar Support has been abused, damaged through other than normal use or used for a purpose other than that intended. Warranty claims must be accompanied by the original purchase receipt. Send your Tenuto, at your cost, along with the original purchase receipt to Tenuto:

127 Whispering Woods Terrace

Calgary, Alberta, Canada

T3Z3C7

Mark your package "Tenuto Warranty". The customer is responsible for the cost of shipment.

Tenuto will evaluate your claim and make any necessary changes to ensure that your Tenuto is refurbished to the original condition. Tenuto will return the Tenuto at to you at Tenuto's cost.

Disclaimer:
Because of the varying finishes on guitars, Tenuto will not accept responsibility for damage to a guitar's surface resulting from the use of the Tenuto. It is recommended, for all guitar finishes, that the tenuto is removed after use and the guitar wiped down where the suction cups were attached. Tenuto does not recommend any cleaning or surface preparation other than that used normally on your on your guitar.

 

Shipping Information: Canada/US Shipping: 7-10 business daysOverseas Shipping: 10-15 business days(Unfortunately delivery times cannot be guaranteed because shipping may vary or exceed expected time frame, depending on the country)